The Glitch - A Friend in Computing

The Glitch was conceived during 2004, and started out simply as a site to assist people with computer problems. Today the site has grown considerably and has become a one-stop shop for many aspects of modern computing and communication


FREQUENTLY ASKED QUESTIONS


Apple Macs

 
Q. How do I check whether my Mac is infected with the 'BackDoor.Flashback' malware?

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A. First and foremost, all computers, even Macs, require antivirus software, so make sure your system has some kind of security software installed!

If you want to check if you Mac has been infected by this malware you will need to open a Terminal window and enter a couple of commands:

To open Terminal, find the 'Applications' folder, open 'Utilities' and double-click on 'Terminal'

Type the following commands:


defaults read ~/.MacOSX/environment DYLD_INSERT_LIBRARIES
defaults read /Applications/%browser%.app/Contents/Info LSEnvironment


If your system is free from infection both commands should return "Does not exist"!

 

Q. Is there any good, free anti-virus software for Apple Macs?

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A. Yes, visit the following Sophos website for a free anti-virus product for Macs:
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition/download.aspx
 

Q. Are Office 2007 files compatible with Mac Office?

 

A. Office 2008 for the Mac is able to save files in Microsoft's Open XML file format, thus they are compatible with Office 2007/2010 for PCs.

If you have Office 2004 for your Mac, you will need to download the latest updates to gain XML compatibility with Office 2007/2010 for PCs.
 

Q. Can I see an Apple Mac formatted hard drive in Windows?

 

A. The quick answer is no, not as standard; but there are utilities now available that will allow your Windows PC to recognize and view the contents of a Apple OS X (HFS+) formatted hard drive.

'MacDrive' is one of the better Windows products for HFS+ devices.
 

Q. Can an Apple Mac see a Windows formatted hard drive ?  
A. Yes, but the underlying format of the hard drive will determine what you can and can't do.

If the PC's hard drive is formatted using the older FAT32 format, then OS X should be able to both read and write information to the device without too many problems.

If the PC's hard drive is formatted using an NT file system (NTFS) you may only be able to read/access information, but you may find it much more difficult to write to the NTFS device. Limited writing is possible in the latest versions of Apple's OS X, but even then NTFS support is poor.

An alternative option would be to look into products that are said to allow the Mac to fully support NTFS. Never take risks with your data, backup before you begin trying out these products:

'MacFUSE' and 'NTFS-3G'
 



 
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